Privacy Policy

 

Koze Global is committed to protecting the privacy of all personal information which it obtains from you, including the information obtained during your visits to this website or the provision of other services to you.

Koze Global (Pty) Ltd is committed to protecting the privacy of all personal information it obtains from you, including information obtained during your visits to this website or the provision of other services to you.

1. KOZE GLOBAL PRIVACY POLICY

Koze Global (Pty) Ltd ("we", "us", or "Koze Global") is a company registered and headquartered in South Africa (registration number: 2020/595755/07) and a financial service provider authorized and regulated by the Financial Sector Conduct Authority ("FSCA") under FSP license number 51268, governed by the Financial Advisory and Intermediary Services Act, 2002 (Act No. 37 of 2002). We help traders and Introducing Brokers (IBs) achieve their business goals and personal ambitions. Our business is built on integrity and trust, offering an industry-leading combination of dynamic products, competitive trading parameters, and premium one-on-one service. It is Koze Global’s mission to enable the personal ambitions and business goals of FOREX traders and IBs, underpinned by dynamic products with competitive trading parameters and a premium customer experience.

2. COMMITMENT

Koze Global is committed to protecting the privacy of all personal information obtained from you, including information obtained during your visits to this website or the provision of other services to you. Koze Global will only use your personal information in accordance with this Privacy Policy and the Protection of Personal Information Act, 2013, as amended from time to time.

3. KOZE GLOBAL COLLECTS PERSONAL INFORMATION

Koze Global collects certain personal information to meet the needs of its customers. By collecting this information, Koze Global can monitor and improve the services it offers to its existing and potential customers. We will use this information for the following purposes: establishing and maintaining your account, providing our services to you, improving our services, regulatory notifications, and marketing.

4. WHAT INFORMATION DOES KOZE GLOBAL OBTAIN?

Koze Global will collect and hold information about you when you complete an online application or another form, or access and trade on your account through this website or another service we provide. Koze Global may derive information from your use of this website or another service and store this information with your personal profile. This information may include site areas visited, pages viewed, frequency and duration of visits, types of transactions conducted, documents downloaded, and other websites that referred you or to which you linked.

5. HOW WILL KOZE GLOBAL USE THIS INFORMATION?

Koze Global may use this information for one or more of the following purposes:

• To provide the services you have requested, including processing transactions.
• To confirm your identity.
• To maintain your personal profile and manage your account.
• To contact you when necessary or appropriate in relation to the services being provided.
• To keep you updated as a customer on matters such as contracts you have traded and activities of Koze Global.
• To manage and administer the products and services provided to you.
• To provide you with information about the products and services offered by Koze Global.
• To understand the products and services you may be interested in from Koze Global.
• To provide you with information or opportunities that may be relevant to you.
• To tailor the website or other services to suit your needs and interests.
• To create anonymized statistical data.

You consent to Koze Global using your personal information for the above purposes and transferring it out of South Africa if necessary to fulfill its contractual obligations to you. Koze Global only transfers personal information to organizations outside South Africa if it has assessed that they have appropriate controls and safeguards to protect your data.

6. WHO MAY KOZE GLOBAL DISCLOSE THIS INFORMATION TO?

Koze Global may be required to provide your personal information to regulators and government bodies. Koze Global may also disclose your personal information to:

• Financial institutions and other similar organizations involved in its corporate activities or nominated by you.
• External service providers and professional advisers (which may be located overseas) that provide services to Koze Global.
• Any organization at your request or persons acting on your behalf, including your financial adviser, broker, solicitor, or accountant.
• Any third parties necessary to process a transaction or provide services you have requested.
• Any authority required by law to receive such information.

Koze Global does not sell or provide your personal information to third parties for marketing purposes.

7. UPDATING YOUR INFORMATION

You may inform Koze Global at any time that your personal details have changed or that you wish for Koze Global to delete the personal information it holds about you by emailing us at info@kozeglobal.com. Koze Global will change or delete your information according to your instructions, except to the extent required for regulatory or legal purposes, or to maintain adequate business records.

8. LINKS

When you use this website or other services provided by Koze Global, you may link to other websites. This Privacy Policy does not apply to those sites. Koze Global encourages you to read the privacy policies of such sites.

9. COOKIES

Koze Global uses cookies to gather information about your access to this website and other services. Cookies are small pieces of information stored on your device, and they collect statistical information about how you use our services. Most internet browsers accept cookies, but if you choose to reject cookies, it may impair the quality of services provided.

10. SECURITY

Koze Global takes security seriously and adopts industry-standard practices to protect your personal information. Measures include data encryption, strong authentication, and secure access to machines and data.

11. WHAT ARE YOUR RIGHTS?

You are not required to provide any personal information requested by Koze Global. However, without that information, Koze Global may be unable to open an account or provide the services you request. Should you have any questions or complaints about your privacy, please contact us.

12. YOUR CONSENT

By accessing this website or using our services, you consent to Koze Global collecting, maintaining, using, and disclosing your personal information as described above.

13. AMENDMENTS TO POLICY

Koze Global may update this Privacy Policy from time to time for any reason, with changes posted on this website. You are responsible for regularly reviewing this Privacy Policy, and continued use of our services constitutes acceptance of any changes.